Uber Eats driver is caught on a Ring doorbell camera scratching his crotch before delivering McDonald’s to a customer
- Mother-of-one Alex Wright, 22, ordered McDonald’s to her home in Chesterfield
- She watched on her Ring doorbell as the delivery driver scratched his crotch
- Ms Wright says she is yet to receive a refund for a £12.45 Quarter pounder meal
A care home worker has been left mortified after she caught an Uber Eats deliveryman scratching his crotch on her Ring doorbell camera as he brought her food.
Mother-of-one Alex Wright, 22, ordered a McDonald’s to her home in Chesterfield, Derbs, after finishing a long day at work but was shocked when she saw footage of the delivery driver repeatedly touching his crotch.
Footage showed the disgusting moment the driver adjusted his pants for around 25 seconds while standing in front of Ms Wright’s door at 9.06pm on Friday evening.
Ms Wright complained to Uber Eats and was told they would refund her £12.45 Quarter pounder, fries and mozzarella dippers meal.
But she claims she is yet to receive her money back. Ms Wright said: ‘Initially I saw the funny side of it and had a giggle to myself before realising how physically disgusting it was, to the point I couldn’t eat the food.’
Mother-of-one Alex Wright (pictured), 22, ordered a McDonald’s to her home in Chesterfield, Derbs, after finishing a long day at work but was shocked when she saw footage of the delivery driver repeatedly touching his crotch
She said she had had a long day at work and was due in early again the next morning, so to save herself the trouble of cooking and washing up she ordered a meal for delivery.
‘I’d usually drive to pick it up but after a long day I just really couldn’t be bothered to go out again. I had the notification that the driver was here and went straight to my doorbell app to see he found the house okay.
‘We live in a dark corner and it’s not immediately obvious which house he would be delivering to. I saw it all live and it lasted a good 45 seconds to a minute.’
Footage showed the disgusting moment the driver adjusted his pants while standing in front of Ms Wright’s door
The care home worker complained to Uber Eats and was told they would refund her £12.45 refund for her Quarter pounder, fries and mozzarella dippers meal
She said she knows the driver only handled the bag, but ‘then I started to think about different scenarios, such as a waiter in a restaurant walking over with my plate of food whilst scratching his genitals’.
She added: ‘He’s not physically handling my food but it’s still disgusting.’
She even thought it appeared as though he had wet himself in the footage. ‘I complained to Uber Eats and it was escalated to the senior support team. I received a phone call on Saturday from a lady who has put a block on the driver so he doesn’t come here again.
‘I was told I’d get a £12.45 refund which I’m yet to receive.’
Alex posted the video online and said: ‘If I don’t laugh, I’ll cry.’
Beth Bateman, a friend, said: ‘I’m crying, scruffy b*****d.’ Mel Evans added: ‘No way. Please tell me you didn’t eat it.’
Cheryl Wright said: ‘Oh hell no, he’d be taking that right back.’
An Uber Eats spokesperson said: ‘Food safety is our top priority here at Uber Eats. Couriers working with us are expected to follow our community guidelines on delivering orders and are asked to maintain good personal hygiene to help ensure the safety of food. We are currently investigating this report.’